Stay In Control
The power to pause whenever you need it.
Timeout
Allow you to restrict your account for a short period of time so you can’t play or deposit. You will still be able to log-in, withdraw, or look at your account history. You will still be able to receive winnings/awards from wagers or promotions earned prior to their Timeout, should terms and conditions permit. You won’t receive marketing communications while a timeout is active.
- Timeout Periods:
- 3 days
- 7 days
- 1 month
- 6 months
- 1 year
- 2 years
- 5 years
Self-exclusion
In a nutshell, self-exclusion is a way to be blocked from gambling for a longer period of time. It’s similar to timeouts, but with some key differences:
- Typically self-exclusion periods start and 6 months or 1 year. Depending on the state, it can be up to 5 years or even permanently
- You won’t be able to log-in to your account.
- All marketing will stop and you won’t be eligible for any promotions.
- Due to various state laws and regulations, the way self-exclusion works can differ.
- If you self-exclude in one state within the app, it will prevent you from using your account in another state.
- If your self-exclusion expires, you will need to contact us to have your account reinstated.
- If you change your mind, unfortunately, we can’t reverse your decision.
- It’s important that you withdraw any money you have in your account being entering a self-exclusion.
(Don’t worry, if you forget, just contact us and we’ll help you!)
Timeouts and Self-Exclusions cannot be reversed until the self-imposed time limit expires.
Arizona
- Self-Exclude from Hard Rock Bet Only (via your account)
- Available periods: 6 months, 1 year, 2 years, 3 years, 5 years, or Permanent
- Statewide Self-Exclusion (all Arizona gaming operators)
- Apply through the Arizona Department of Gaming: https://problemgambling.az.gov/self-exclusion
- Available periods: 1 year, 5 years, 10 years
Colorado
- Self-Exclude from Hard Rock Bet Only (via your account)
- Available periods: 1 year, 2 years, 3 years, 5 years, or Permanent
- Statewide Self-Exclusion (all Colorado gaming operators)
- Apply through BetSmart Colorado, the state’s official self-exclusion program: https://betsmart.colorado.gov/
- Available periods: 1 year, 3 years, 5 years
Florida
Self-exclusion is only available through the Seminole Gaming statewide program below.
- Seminole Gaming Self-Exclusion (statewide)
- Apply through PlayersEdge: https://playersedge.org
- Available periods: 1 year, 5 years, or Permanent
Illinois
Self-exclusion is only available through the statewide program below.
- Statewide Self-Exclusion (Illinois Gaming Board Problem Gambling Registry)
- Apply through the Illinois Gaming Board: http://www.igb.illinois.gov/ProblemGamblers.aspx
- This is a permanent exclusion.
Indiana
- Self-Exclude from Hard Rock Bet Only (via your account)
- Available periods: 6 months, 1 year, 2 years, 3 years, 5 years, or Permanent
- Statewide Self-Exclusion — Internet Self-Restriction Program (online gaming only)
- Apply through the Indiana Gaming Commission ISRP.
- Available periods: 1 year, 5 years
- Statewide Voluntary Exclusion Program (all Indiana casinos)
- Apply through the Indiana Gaming Commission Voluntary Exclusion Program: https://www.in.gov/igc/voluntary-exclusion-program/
- Available periods: 1 year, 5 years, or Permanent
Michigan
- Self-Exclude from Hard Rock Bet Only (via your account)
- Available periods: 1 year, 5 years, or Permanent
- Statewide Self-Exclusion — Internet Gaming & Sports Betting
- Apply through the Michigan Gaming Control Board: https://www.michigan.gov/en/mgcb/Resources/responsible-gaming
- Available periods: 1 year, 5 years
- Statewide Self-Exclusion — Disassociated Persons List (land-based casinos)
- Apply through the Michigan Gaming Control Board: https://www.michigan.gov/en/mgcb/Resources/responsible-gaming
- Lifetime; cannot be removed earlier than 5 years.
New Jersey
If you self-exclude through your Hard Rock Bet account in New Jersey, you will be excluded from online gaming with all licensed operators in the state — not just Hard Rock Bet.
- Statewide Self-Exclusion
- Apply through the NJ Division of Gaming Enforcement: https://www.njportal.com/dge/selfexclusion
- Available periods: 1 year, 5 years
- A Lifetime exclusion requires a scheduled in-person or video conference appointment with the DGE. See the DGE Self-Exclusion Portal instructions to schedule.
Ohio
- Self-Exclude from Hard Rock Bet Only (via your account)
- Available periods: 6 months, 1 year, 2 years, 3 years, 5 years, or Permanent
- Statewide Self-Exclusion (all Ohio gaming operators)
- Apply through Time Out Ohio, run by the Ohio Casino Control Commission: https://timeoutohio.com/
- Available periods: 1 year, 5 years, or Lifetime
Tennessee
- Self-Exclude from Hard Rock Bet Only (via your account)
- Available periods: 6 months, 1 year, 3 years, 5 years
- Statewide Self-Exclusion (all Tennessee gaming operators)
- Apply through the Tennessee Sports Wagering Advisory Council: https://www.tn.gov/swac/forms/self-exclusion.html
- Available periods: 1 year, 3 years, 5 years
Virginia
- Self-Exclude from Hard Rock Bet Only (via your account)
- Available periods: 6 months, 1 year, 2 years, 3 years, 5 years, or Permanent
- Statewide Self-Exclusion (all Virginia gaming operators)
- Apply through the Virginia Lottery Voluntary Exclusion Program: https://www.valottery.com/playingmatters/voluntaryexclusionprogram
- Available periods: 2 years, 5 years, or Permanent