Stay In Control
The power to pause whenever you need it.
Timeout
Allow you to restrict your account for a short period of time so you can’t play or deposit. You will still be able to log-in, withdraw, or look at your account history. You will still be able to receive winnings/awards from wagers or promotions earned prior to their Timeout, should terms and conditions permit. You won’t receive marketing communications while a timeout is active.
- Timeout Periods:
- 3 days
- 7 days
- 1 month
- 6 months
- 1 year
- 2 years
- 5 years
Self-exclusion
In a nutshell, self-exclusion is a way to be blocked from gambling for a longer period of time. It’s similar to timeouts, but with some key differences:
- Typically self-exclusion periods start and 6 months or 1 year. Depending on the state, it can be up to 5 years or even permanently
- You won’t be able to log-in to your account.
- All marketing will stop and you won’t be eligible for any promotions.
- Due to various state laws and regulations, the way self-exclusion works can differ.
- If you self-exclude in one state within the app, it will prevent you from using your account in another state.
- If your self-exclusion expires, you will need to contact us to have your account reinstated.
- If you change your mind, unfortunately, we can’t reverse your decision.
- It’s important that you withdraw any money you have in your account being entering a self-exclusion.
(Don’t worry, if you forget, just contact us and we’ll help you!)
Timeouts and Self-Exclusions cannot be reversed until the self-imposed time limit expires.
Arizona
- Self-Exclusion Periods:
- 6 months
- Permanently
- Exclusion from:
- In-App
- Statewide, please visit: https://problemgambling.az.gov/self-exclusion
Florida
- Self-Exclusion Periods:
- 3 days
- 5 years
- Exclusion from
- In-App
- Statewide, please visit: playersedge.org
Illinois
- Self-Exclusion Periods:
- 3 days
- 5 years
- Exclusion from
- In-App
- Statewide, please visit: http://www.igb.illinois.gov/ProblemGamblers.aspx
Indiana
- Self-Exclusion Periods:
- 6 months
- Permanently
- Exclusion from
- In-App
- Statewide, please visit: https://www.in.gov/igc/voluntary-exclusion-program/
Michigan
- Self-Exclusion Periods:
- 1 year
- 5 years
- Exclusion from
- In-App
- Statewide, please visit: https://www.michigan.gov/en/mgcb/Resources/responsible-gaming
New Jersey
- Self-Exclusion Periods:
- 1 year
- 5 years
- Exclusion from
- In-App
- Permanent statewide, please visit: https://www.njportal.com/dge/selfexclusion
Ohio
- Self-Exclusion Periods:
- 6 months
- Permanently
- Exclusion from
- In-App
- Statewide, please visit: https://timeoutohio.com/
Tennessee
- Self-Exclusion Periods:
- 6 months
- 5 years
- Exclusion from
- In-App
- Statewide, please visit: https://www.tn.gov/swac/forms/self-exclusion.html
Virginia
- Self-Exclusion Periods:
- 6 months
- Permanently
- Exclusion from
- In-App
- Statewide, please visit: https://www.valottery.com/playingmatters/voluntaryexclusionprogram