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Stay In Control

The power to pause whenever you need it.

Player Breaks Screen

Timeout

Allow you to restrict your account for a short period of time so you can’t play or deposit. You will still be able to log-in, withdraw, or look at your account history. You will still be able to receive winnings/awards from wagers or promotions earned prior to their Timeout, should terms and conditions permit. You won’t receive marketing communications while a timeout is active.

  • Timeout Periods:
    •  3 days
    •  7 days
    •  1 month
    •  6 months
    •  1 year
    •  2 years
    •  5 years

Self-exclusion

In a nutshell, self-exclusion is a way to be blocked from gambling for a longer period of time. It’s similar to timeouts, but with some key differences:

  • Typically self-exclusion periods start and 6 months or 1 year. Depending on the state, it can be up to 5 years or even permanently
  • You won’t be able to log-in to your account.
  • All marketing will stop and you won’t be eligible for any promotions.
  • Due to various state laws and regulations, the way self-exclusion works can differ.
  • If you self-exclude in one state within the app, it will prevent you from using your account in another state.
  • If your self-exclusion expires, you will need to contact us to have your account reinstated.
  • If you change your mind, unfortunately, we can’t reverse your decision.
  • It’s important that you withdraw any money you have in your account being entering a self-exclusion.
    (Don’t worry, if you forget, just contact us and we’ll help you!)

Timeouts and Self-Exclusions cannot be reversed until the self-imposed time limit expires.

Arizona

  • Self-Exclude from Hard Rock Bet Only (via your account)
    •    Available periods: 6 months, 1 year, 2 years, 3 years, 5 years, or Permanent
  • Statewide Self-Exclusion (all Arizona gaming operators)

Colorado

  • Self-Exclude from Hard Rock Bet Only (via your account)
    •    Available periods: 1 year, 2 years, 3 years, 5 years, or Permanent
  • Statewide Self-Exclusion (all Colorado gaming operators)
    •    Apply through BetSmart Colorado, the state’s official self-exclusion program: https://betsmart.colorado.gov/
    •    Available periods: 1 year, 3 years, 5 years

Florida

Self-exclusion is only available through the Seminole Gaming statewide program below.

  • Seminole Gaming Self-Exclusion (statewide)

Illinois

Self-exclusion is only available through the statewide program below.

Indiana

  • Self-Exclude from Hard Rock Bet Only (via your account)
    •    Available periods: 6 months, 1 year, 2 years, 3 years, 5 years, or Permanent
  • Statewide Self-Exclusion — Internet Self-Restriction Program (online gaming only)
    •    Apply through the Indiana Gaming Commission ISRP.
    •    Available periods: 1 year, 5 years
  • Statewide Voluntary Exclusion Program (all Indiana casinos)

Michigan

New Jersey

If you self-exclude through your Hard Rock Bet account in New Jersey, you will be excluded from online gaming with all licensed operators in the state — not just Hard Rock Bet.

  • Statewide Self-Exclusion
    •    Apply through the NJ Division of Gaming Enforcement: https://www.njportal.com/dge/selfexclusion
    •    Available periods: 1 year, 5 years
    •    A Lifetime exclusion requires a scheduled in-person or video conference appointment with the DGE. See the DGE Self-Exclusion Portal instructions to schedule.

Ohio

  • Self-Exclude from Hard Rock Bet Only (via your account)
    •    Available periods: 6 months, 1 year, 2 years, 3 years, 5 years, or Permanent
  • Statewide Self-Exclusion (all Ohio gaming operators)
    •    Apply through Time Out Ohio, run by the Ohio Casino Control Commission: https://timeoutohio.com/
    •    Available periods: 1 year, 5 years, or Lifetime

Tennessee

  • Self-Exclude from Hard Rock Bet Only (via your account)
    •    Available periods: 6 months, 1 year, 3 years, 5 years
  • Statewide Self-Exclusion (all Tennessee gaming operators)

Virginia

  • Self-Exclude from Hard Rock Bet Only (via your account)
    •    Available periods: 6 months, 1 year, 2 years, 3 years, 5 years, or Permanent
  • Statewide Self-Exclusion (all Virginia gaming operators)